Nurses & Support Staff
Our Support Staff includes veterinary nurses and receptionists.
You will meet them at the front counter, where they will be happy to help with most general health queries as well as give sound advice on diet, heartworm, intestinal worming and flea control for your pet.
Our nurses perform many vital roles in our hospital.
They have extensive experience in animal care both while your pet is in our hospital and assistance with your outpatient care.
In surgical cases they supervise the comfort of inpatients before, during and after procedures.
Jess
Practice Manager
Jess has worked in the veterinary industry for over 17 years, first joining our team as a veterinary nurse in 2011. During this time, she also completed a Bachelor of Animal Science and Management at the University of Melbourne. Following this she spent a few years away, completing a Bachelor of Veterinary Bioscience at the University of Adelaide.
After becoming a Mum in 2015, Jess re-joined the team, stepping into the position of Practice Manager in 2017. Jess has a special interest in business development and loves working alongside the team to provide an exceptional service to our clients and their furry friends.
Jess shares her home with husband Jacob and their two young kids Ayden and Madison. Their family wouldn’t be complete without their small farm of fur babies – two golden Retrievers Abbey and Jaxson, Simba the cat, Nico, Henry and Trixie the ponies and of course their goats, cows chickens and geese (all with endearing names of course!)
In her spare time Jess enjoys horse riding and spending quality time with her family and friends– camping, fishing, golfing and spending time at the beach have become the favourites!
Lynn
Veterinary Receptionist
Lynn joined our team in 2021, bringing with her over 30 years of experience in customer service and travel management. With her warm and professional manner she strives to make every interaction with our clinic a positive and welcoming one.
When she’s not greeting clients or deciphering the complexities of our booking system, Lynn returns home to her small acreage she shares with a German Shepherd, several cows, horses, Barry a Brahma rooster with attitude, and a dozen feisty hens who run the show. Her family lovingly jokes that the animals get fed before they do — and they’re not wrong.
Known for her sweet tooth and even sweeter baking, Lynn often appears at work with treats in tow (which mysteriously vanish by morning tea). She enjoys spending her days off catching up with family and friends, dreaming of her next travel adventure, and pretending she’ll one day get through her ever-growing holiday wish list.
Mandy (Min)
Veterinary Nurse
Mandy—better known around the clinic as Min—brought her country charm and nursing skills to the team in December 2015. After earning her Certificate IV in Veterinary Nursing in 2011, Min worked in mixed practice out in the country before swapping gumboots for suburbia to chase her career dreams.
She’s a big fan of anything surgical (the more interesting, the better!) and has a real soft spot for pet dentistry. Always hungry to learn, Min is forever on the lookout for new seminars and workshops to level up her skills.
Min’s roots run deep in the animal world—she grew up on a hobby farm and spent her younger years competing with her beloved horses. These days, she shares her suburban jungle with three charismatic black cats: Vortex, Drax the Destroyer, and Sirius Black—plus her husband, Anthony, who somehow keeps up with the chaos.
When she’s not in scrubs, you’ll find Min snapping photos, casting a fishing line, getting out on a snowboard through winter or spending the weekends at car rallies.
Casey
Veterinary Nurse
Casey has been a veterinary nurse for over 20 years and became part of the team in June 2009. As a veterinary nurse her favourite roles include radiology and engaging with clients and their fur babies.
Her previous studies include a Bachelor of Science (majoring in zoology and genetics) and a Certificate IV in Customer Service and Frontline Business Management.
Her interests include wildlife conservation and ecology, snorkelling, roller skating and socialising with family and friends enjoying great food and drink.
Casey has two rescue cats at home – Momo Takimoto and Yuki, along with 4 loved chickens Bubblegum, Oreo, Jinx and Pika.
Casey and her partner have an energetic little wildlife warrior Blair, who hopes to work with animals when she grows up.
Kelsey
Veterinary Nurse
Kelsey Joined the team in 2013, kicking off her nursing career at our sister clinic, Narre Warren Vet Clinic, before moving over to Berwick, where the coffee is stronger, though not always hotter. Kelsey, however, is very adept at microwaving her coffee at least 3 times before she’s done drinking it!
She has a passion for helping clients make sense of nutrition and preventative medicine (aka keeping pets healthy BEFORE they eat something they shouldn’t).
When she’s not wrangling furry patients, Kelsey enjoys running, crafting, hiking and pretending she has spare time. She and her husband are kept thoroughly busy by their two energetic children, Darcy and Kayley, who ensure life is never boring – or quiet.
Their home with also ruled by a derpy ginger cat named Nacho, and Maple, the sweetest Cavalier who can do no wrong.
Saraid
Veterinary Nursing Manager
Saraid has been in the veterinary industry since 2006 and wrapped up her Certificate IV in Veterinary Nursing in 2011. Most of her career has been in the deep end – Emergency and Critical Care and Internal Medicine.
She joined the Berwick Vet Hospital crew in October 2021, and she’s never looked back! Saraid loves all aspects of veterinary medicine but gets especially nerdy about chronic disease, behaviour, nutrition, and rescue work. In late 2024, she popped her manager boots back on and stepped up to the role of lead nurse at our Berwick clinic.
Outside of work when she has 2.5 seconds to spare, Saraid teaches at several local gyms as a fitness instructor, and has also recently taken up running, despite her knees belonging to a 92-year-old grandmother.
And that would explain how she has nine children (yes, you read correctly), Harvey and Ava (the human ones), a crew of rescue cats – Iggy, Ruby, Frankie, Jeanie and Rupert – and her two very special working dogs mixes (also rescues), Lucy and Alfie. And if that’s not enough, she also fosters stray cats with her husband, because they are low-key both a bit animal mad, and what’s a few more mouths to feed and giant hairballs down the hallway?!
Michelle
Veterinary Nurse
Michelle joined the BVH team in 2021, bringing with her over 20 years of experience in GP vet clinics across Australia – from VIC and QLD to NSW and the NT. She’s seen it all (and probably cleaned it up too!).
Mich loves helping pet parents feel confident in caring for their fur babies and making nervous pets feel calm and safe – treating every patient as if they were her own. She’s passionate about all aspects of nursing and always ready to share her knowledge (and a few sneaky treats).
When she’s off the clock, Michelle swaps her scrubs for baking gear, hiking boots, or camping chairs – heading into the bush with her partner and family for some well-earned nature time.
At home, she’s proudly ruled by her three pampered cats – Harry, Archie, and Percy – and her loveable Ridgeback x goofball, Arlo.
Charlotte
Trainee Veterinary Nurse
Charlotte is a trainee veterinary nurse who joined BVH in June 2025. Growing up on a dairy farm with a vet for a dad, it was pretty much impossible not to fall in love with animals and their care.
She shares her home with Max the cheeky staffy and Luna a sassy cat, and proudly wears the title of “Auntie” to Bowie the ever-dramatic greyhound. Charlotte plans to start her vet nursing studies at TAFE next year to keep growing her skills (and her animal trivia knowledge).
When she’s not at the clinic, you’ll find her baking up a storm, lost in a good book, or hanging out with her family. She’s passionate about helping both pets and their people—and couldn’t be more excited to be starting her journey in the veterinary world.
Rose
Veterinary Nurse
Rose has been caring for animals for as long as she can remember. Her passion for animal health and wellbeing is always growing, and she’s committed to providing the highest standard of Veterinary Nursing care while making every visit as stress-free as possible.
Rose loves building connections with clients and sharing in your pet care journey, with a strong focus on patient comfort and emotional wellbeing. She’s excited to have joined our team in 2025 and continue to contribute to every stage of a pet’s care journey.
Outside of the clinic, Rose can be found outdoors with her kids whilst also at her side gig, training dogs!
Jess
Veterinary Nurse
Jess joined the team in August 2025 and has been nursing in the industry for over 5 years. With qualifications Certificate IV in Veterinary Nursing (2023), plus earlier qualifications in Animal Studies (2019) and Companion Animal Services (2020), she’s done it all – from kennel attendant to doggy daycare carer/bather, shelter nurse to GP nurse, and now thriving in emergency nursing at an emergency clinic also. She even runs her own pet-sitting business on the side.
Although she loves every patient that visits her at the clinic – Jess loves her big dog breeds and will forever jump up and down with excitement like Ross from “Friends” for any German Shepherd, Staffy, Mastiff, Bull Terrier, Great Dane, Newfie, Bernese Mountain Dog – the list goes on! Within her nursing duties, Jess loves building strong client and patient relationships and seeing the positive outcomes of her patients she has been involved with caring for. She also holds a special place in her heart for supporting families through a pet’s final chapter. Jess focuses on creating calm, comforting spaces where pets feel safe and loved, and where families are guided with compassion and understanding through those hardest goodbye moments.
Swapping her fur covered scrubs out for her comfy activewear, Jess is a whirlwind of energy – you’ll find her at the gym, on the netball court, or competing in calisthenics. She’s like Superman except vet nurse by day and gym junkie by night -fuelled by iced coffee and Pepsi Max!
At home, she shares every moment she can with her newest love Maverick (Mav), a rescue pup with long lanky legs, endless energy, and a knack for making everyone laugh – following in the big pawprints of her much-loved German Shepherd, Harley and pocket-rocket English Staffy, Diesel.
Michelle
Veterinary Nurse
Michelle has worked in the Veterinary industry since 2009. She has completed her Animal Studies Certificate, Veterinary Nursing Certificate, Certificate in Advanced Anasthesia and a Diploma of Nursing. She found her passion for ICU/Emergency and Critical Care, at Melbourne University U-Vet Hospital and has been working in referral ever since.
Lately she is making more time for her family. After all, looking after two crazy Japanese Spitz’s is hard work! Michelle is returning to more ‘normal’ hours, but still twilights in ECC. She is excited to join the Berwick team in 2025 and share her vast knowledge of what she is most passionate about; ICU/ECC, Internal Medicine and Anaesthesia.
Belinda
Animal Attendant
Belinda joined the team in 2006 as an animal attendant and oversees the weekly cleaning roster.
In her spare time Belinda enjoys visual arts, including photography. She shares her home with a rescued feline friend called Gamush.
Cassidy
Animal Attendant
Cassidy joined Berwick Veterinary Hospital in June 2025 as our newest kennel hand. Cassidy is currently finishing Year 12 and hopes to begin a career in Veterinary Nursing after she graduates.
Cassidy lives with her dogs Ricky a Dachshund x Cattle dog, Pip a Miniature Fox Terrier and B, the Maremma. She also has four horses; Macky, Ellie, Missy and Bob, and a donkey named Peg.